Retail Sales Associates

Kittery, ME
Part Time to Full Time
Entry Level
Retail Sales Associates

Great Bay Home is an importer and distributor of home fashion essentials. We design, source, and manufacture everything that we sell, which allows us to deliver the best products at the best prices to our customers. We are a highly collaborative, solution-orientated team searching for someone who is willing to challenge themselves and embrace the opportunity to make meaningful contributions toward continued growth.  Home Fashions Outlet of Wells, Maine is re-opening this Spring as Great Bay Home Outlet in our new location in Kittery Premium Outlets, Rte 1, Kittery, Maine!

We are looking for an enthusiastic, motivated, hard-working people who love helping others, to come join our team as Retail Sales Associates. You will be responsible for maintaining a "beyond helpful" attitude  with customers from the time they walk through the door until they leave with their new favorite home essentials. Great Bay Home customers expect a consistent level of high-quality products supported by high quality customer service, which you are passionate about providing. 


Responsibilities
 
  • Respond to customer inquiries regarding product specs, problems, service questions, and overall customer concerns
  • Maintain a high level of professionalism and work to establish a positive rapport with every customer both internal and external
  • Work with the store management team to stay updated on product knowledge and be informed of any changes in product/services
  • Positively impact the company's bottom line by turning new customers into repeat customers and repeat customers into ambassadors of the brand
  • Effectively interact with other sales associates and lead by example to help drive high-performance of all associates.
  • Opening and closing responsibilities
  • Adhere to policies and procedures
  • Assisting customers with product inquiries
  • Keeping our products and space neat and visually appealing

Who You Are
 
  • Excellent verbal communicator
  • Comfortable and confident interacting with customers and associates
  • Excellent organizational skills and ability to prioritize workload, and take direction as well
  • Collaborative, resourceful & innovative
  • Ability to be autonomous and "figure it out"
  • A patient and supportive coworker to sales associates
  • Dependable and conscientious

Skills & Qualifications
  • Prior experience working in a customer-based sales environment
  • Strong sense of responsibility and teamwork
  • Able to provide in the moment assistance to those seeking it
  • Availability for varied weekly shifts including weekend, closing and peak periods
  • Prior sales experience preferred
  • Strong organization skills
  • Ability to multi-task and to work independently with minimal supervision
  • Strong written and verbal communication skills
Schedule Requirements
  • Varied shifts including rotating weekends and holidays
Physical Requirements
  • Able to stand for extended periods of time while performing duties
  • Must be capable of lifting up-to 25lbs
Benefits
  • Health, Dental, and Vision Insurance
  • 401(k) Retirement Plan with company matched contributions
  • Company-sponsored life insurance
  • Disability insurance
  • Paid Time Off
  • Paid Holidays
  • Employee Discount
We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individuals race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
 
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